Advice needed on house defect

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An honorable member of the Coffee Shop Has Just Posted the Following:

Need some advice...Just shifted into a BTO flat about 2yrs ago. 4-5mths ago, we realise that there is a sound in our master bedroom at night. At times, at night this sound can also be heard in the 2nd bedroom. Upon probing and doing some groundwork, we found out that this sound is due to my neighbour (at the lower floor) switiching on his ceiling fan in his bedroom. We were shocked. Initially, we suspect it is HDB's poor workmanship. To understand our concern, HDB came down for a site visit. And their conclusion that it is the ceiling fan issue.

Out of goodwill, my good neighbour got a 3rd party to inspect and found to be ok. His contractor also installed more insulator pads (to reduce the vibrations). However, the problem is still not solved. We ringed up HDB again; argued with them....and all they can do is to arrange another meeting between us, and our neighbour and HDB themselves.

As this meeting is scheduled next week (with a RC Chairman); i need some advice and wish to find out
a) if any of u guys experience the same issue....
b) any actions/advice to recommend
c) HDB keeps denying its the structure issue....
d) any person i can escalate to for help other than MP


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