Quote:
Originally Posted by jplover
But seniors normally prefer to PM/SMS agents directly in order not to disrupt the girl's thread
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I agree. I usually will feedback privately to the agents too. In those cases, its usually something that is subjective or is variable. E.g. a few FRs may have stated that the girl provide good service, but I did not get the same experience. Maybe that day, the girl was tired, upset, stressed or something like that. In this kind of case I will be private about the feedback. Also, what some people consider good service, others may feel is only average.
But in this case, it was obvious mis-representation. I felt I had to speak up.
Quote:
Originally Posted by peter1234
I got post negative FR b4, the thread kena deleted and TS disappeared  |
In that case, your negative FR did it's job: force the thread and the TS to disappear so that no one else gets conned.