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08-01-2016, 12:20 AM
An honorable member of the Coffee Shop Has Just Posted the Following:
Summary of complaint
For TL;DR:
1.Delayed luggage upon arrival with winter clothes inside, damaged Samsonite case and 15 pieces of lost luggage thanks to Turkish Airlines (TK).
2.Rude and not compassionate TK employees who laughed in our faces when they cancelled all our flights and we had to beg to get new flights.
3.Stranded at Munich & Istanbul Airport for more than 48 hours. Elderly and young children had to sleep on cold hard floors in winter with no access to food, water, or our own luggages as we were forced to check them in by TK.
4.Repeated broken promises of flights out to Singapore, TK staff completely not willing to talk to any of us. Singapore embassy unable to help us.
5.Sexual harassment in Ataturk airport and extortion for using public toilets.
6.Forced to abandon our parents in Istanbul with no personal belongings as TK promised to send luggages to Singapore with only 15 of our 26 member tour group.
7.Said luggages did not appear in Changi Airport when we touched down, Changi has told us that our luggages don’t even exist in Istanbul.
Moral of the story: Don’t fly Turkish Airlines, and don’t trust anything anybody in Ataturk Airport says.
https://girlyandthecity.wordpress.com/
Click here to view the whole thread at www.sammyboy.com (http://sammyboy.com/showthread.php?223077-Sinkie-Family-Holiday-Gone-Wrong-In-Istanbul!-Warning!!&goto=newpost).
Summary of complaint
For TL;DR:
1.Delayed luggage upon arrival with winter clothes inside, damaged Samsonite case and 15 pieces of lost luggage thanks to Turkish Airlines (TK).
2.Rude and not compassionate TK employees who laughed in our faces when they cancelled all our flights and we had to beg to get new flights.
3.Stranded at Munich & Istanbul Airport for more than 48 hours. Elderly and young children had to sleep on cold hard floors in winter with no access to food, water, or our own luggages as we were forced to check them in by TK.
4.Repeated broken promises of flights out to Singapore, TK staff completely not willing to talk to any of us. Singapore embassy unable to help us.
5.Sexual harassment in Ataturk airport and extortion for using public toilets.
6.Forced to abandon our parents in Istanbul with no personal belongings as TK promised to send luggages to Singapore with only 15 of our 26 member tour group.
7.Said luggages did not appear in Changi Airport when we touched down, Changi has told us that our luggages don’t even exist in Istanbul.
Moral of the story: Don’t fly Turkish Airlines, and don’t trust anything anybody in Ataturk Airport says.
https://girlyandthecity.wordpress.com/
Click here to view the whole thread at www.sammyboy.com (http://sammyboy.com/showthread.php?223077-Sinkie-Family-Holiday-Gone-Wrong-In-Istanbul!-Warning!!&goto=newpost).